What is TrulyGood?

TrulyGood is a brand that offers the tastiest, guilt-free food on the planet. Our products are insanely healthy without compromising on quality or taste.

Where is TrulyGood available?

Our products are currently available in the Western Cape and Gauteng.

How do I contact Customer Service?

You can send an email to info@trulygoodfood.co or call us on 0027 21 942 0008.

Are TrulyGood products healthy?

Absolutely! Our products are gluten and grain free as well as naturally low in carbohydrates. We also do not add sugar or salt to our products.

What products do you currently offer?

Fresh Vegetable Noodles

Fresh Pumpkin Noodles

Vegetable Wraps

Pizza Bases

Vegetable Lasagne Sheets

Are the products gluten free?

All of our products are gluten free.

What kind of ingredients do you use in the products?

We try and keep it as natural as possible with only the necessary ingredients to make our products as more-ish as possible.

Are the products organic?

Not at the moment – however this is something that we would like to incorporate in the near future.

Do the products contain allergens

TrulyGood noodles do not contain any allergens. The bakery products (wraps, pizza bases etc) contain nuts, eggs and dairy based ingredients. Please check the product page as the allergens are clearly listed here. Allergen information is also included on the product packaging.

Where is the nutritional information listed?

Each product’s nutritional information is listed on its product page. Nutritional information is also included on the product packaging.

Who are the TrulyGood products suitable for?

We like to make sure that our products are suitable for all health-conscious individuals – whether you’re a couch surfer, serious athlete, fussy eater or have very specific nutritional requirements.

How long do TrulyGood products last?

The shelf life of each product is listed on its specific product page.

The Fresh Noodles usually last up to 6 days if refrigerated correctly and our bakery products up to 14 days.

How do I keep my order fresh once I’ve collected it

Once you’ve collected your products - refrigerate them as soon as possible. Do not leave them in the boot of your car on a hot day – they will spoil!!!

How do I store the products?

Detailed storage instructions for each product is listed on the corresponding product page.

How do I prepare the products?

Cooking instructions are given on the product page. We have also included ideas on our blog.

How do I create an account?

• At the top of the Home Page there is a “My Account” link
• Once you’ve clicked on the link you will be directed to a landing page that asks you to enter your email address and password
• There is a link that asks if you are a New Customer. Click on the sign-up link
• You will now be asked to enter your Name; Surname; Email and Password
• Click the Sign-Up button

I’ve forgotten my password – what do I do?

• At the top of the Home Page there is a “My Account” link
• Once you’ve clicked on the link you will be directed to a landing page that asks you to enter your email address and password
• There is a link that asks “Forgot your password”?
• Click this link
• You will then be directed to a landing page where you are able to reset your password.
• Enter your password and click on the “Submit” button.
• You will then be sent an email to reset your password for your account